Terms of Service

WorkRunner.ai – Terms of Service

Last updated: 19 December 2025

Welcome to WorkRunner.ai (“WorkRunner”, “we”, “us”, or “our”). These Terms of Service (“Terms”) are a legally binding agreement between you and WorkRunner governing your access to and use of our websites, web apps, mobile apps (if any), and related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

You should also read our Privacy Policy, which explains how we collect, use, and protect your personal data. The Privacy Policy is incorporated into these Terms by reference.

1. What WorkRunner.ai Is (and Isn’t)

WorkRunner.ai is a productivity and time-management tool that helps you:

• Create and manage tasks, projects, and plans
• Estimate and track time spent on tasks
• Visualise progress using distance/race-style metaphors and maps
• Reflect on your work habits over time

WorkRunner is not:

• Medical, psychological, or mental health treatment
• A substitute for professional advice (medical, legal, financial, or otherwise)
• A guarantee that you will become more productive, successful, or profitable

You are responsible for how you use the Service and for any decisions or actions you take based on it.

If you are in any kind of crisis (including mental health crisis), do not rely on WorkRunner. Contact your local emergency services or relevant helpline instead.

2. Eligibility

You may use the Service only if:

• You are at least 18 years old; and
• You have the legal capacity to enter into a binding contract; and
• Your use of the Service complies with all applicable laws where you live.

If you use the Service on behalf of an organisation, you represent and warrant that you are authorised to accept these Terms on its behalf.

3. Your Account

3.1 Registration

To use the Service, you must create an account and provide accurate, up-to-date information (such as your name and email address). You agree to keep this information correct and current.

We may also allow sign-in via third-party identity providers (e.g. Google, Apple) in future. If you use those, you authorise us to receive the basic account information they provide.

3.2 Account Security

You are responsible for:

• Keeping your login credentials secure
• Any activity that occurs under your account

If you believe someone has accessed your account without permission, you must:

• Change your password immediately; and
• Notify us at [support email – e.g. support@workrunner.ai]

We are not liable for loss or damage arising from your failure to safeguard your account.

4. Subscriptions, Trials, and Billing

4.1 Plans

WorkRunner may offer:

• Free trials
• Paid subscriptions (e.g. monthly or annual)
• One-off or “lifetime” purchases
• Promotional or discounted plans

The specific features, prices, and conditions of each plan will be shown at the time of sign-up or purchase.

4.2 Free Trials

We may offer a free trial for new users. If you sign up for a free trial of a paid plan:

• You’ll have access to the relevant features for the stated trial period.
• Unless you cancel before the trial ends, your subscription will automatically convert to a paid subscription, and we will charge the payment method you provided at sign-up.
• You can cancel at any time during the trial period via your account settings or platform (for example, Apple App Store or Google Play if you subscribed through those).

4.3 Auto-Renewal

Paid subscriptions will automatically renew at the end of each billing cycle (e.g. monthly or yearly) unless you cancel before the renewal date.

By starting a paid subscription, you:

• Authorise us and/or our payment processors (e.g. Stripe, app stores) to store your payment details; and
• Authorise recurring charges at the then-current subscription price until you cancel.

We may change subscription prices from time to time. If we do, we’ll give you reasonable notice, and the new price will apply from your next renewal.

4.4 Cancellations

You can cancel your subscription at any time:

• If you subscribed via our website, cancel in your account billing settings.
• If you subscribed via an app store, you must cancel directly through that store (Apple App Store, Google Play, etc.).

Cancellation takes effect at the end of the current billing period. You’ll keep access to paid features until then.

4.5 Refunds

Unless required by law or explicitly stated otherwise:

• All fees are non-refundable, including partial periods, unused features, or downgrade periods.
• If you cancel, you will not receive a refund for amounts already paid.

If you believe you’ve been charged in error, contact us at [support email] as soon as possible and we’ll review the situation.

4.6 Taxes

Prices may exclude applicable taxes (such as VAT or sales tax). Where required, these will be added to your bill and clearly itemised.

5. Your Content

5.1 “User Content” Defined

“User Content” means any data, text, information, or materials you input or upload into the Service, including but not limited to:

• Tasks and projects
• Durations, notes, and tags
• Reflections, journal entries, and other free-text inputs

5.2 Ownership of Your Content

You retain all rights to your User Content. We do not claim ownership of it.

5.3 Licence You Grant to WorkRunner

To operate the Service, you grant WorkRunner a worldwide, non-exclusive, royalty-free licence to:

• Host, store, process, display, and transmit your User Content
• Use it to provide and improve the Service (for example, sorting tasks, calculating distance, generating analytics and reports)

This licence is limited to operating and improving the Service. We will not sell your personal User Content to third parties.

5.4 Responsibility for Your Content

You are solely responsible for:

• The legality, reliability, and accuracy of your User Content
• Ensuring your content does not infringe third-party rights (e.g. privacy, copyright, confidentiality)
• Not entering sensitive personal data where it doesn’t belong (for example, health records or others’ confidential information, unless you’re legally allowed to and it’s appropriate).

We are not responsible for User Content you or others submit to the Service.

5.5 Data Backups

We take reasonable technical steps to protect and back up data, but we do not guarantee that your User Content will never be lost or corrupted.

It is your responsibility to maintain your own backups of any content that is critical to you (for example, exporting reports regularly).

6. Acceptable Use

You agree not to use the Service to:

• Break any law or regulation;
• Harass, abuse, or harm others;
• Upload or share content that is unlawful, defamatory, discriminatory, or otherwise objectionable;
• Interfere with or disrupt the Service, its infrastructure, or other users (e.g. via hacking, DDoS, or malware);
• Attempt to reverse engineer, decompile, or otherwise access the source code of the Service (except where permitted by law);
• Circumvent any security or access control measures;
• Use the Service to build or train a competing product, or to copy significant parts of its design or functionality;
• Misrepresent your identity or affiliation;
• Collect or process personal data of others in violation of applicable data protection laws.

We reserve the right (but have no obligation) to review and remove User Content or suspend accounts that we reasonably believe violate these Terms.

7. Third-Party Services

The Service may integrate with or rely on third-party services, such as:

• Payment processors (e.g. Stripe, app stores)
• Mapping services (e.g. Google Maps / Street View)
• Analytics tools
• Email service providers

These third parties have their own terms and privacy policies. Your use of those services is governed by their terms, not ours.

We are not responsible for:

• Third-party websites or services;
• Any content, products, or services they provide;
• Any loss or damage arising from your use of them.

8. Beta Features and Changes to the Service

8.1 Beta Features

From time to time, we may offer features labelled as “beta”, “preview”, “experimental”, or similar.

These features:

• May be incomplete or less reliable;
• May change significantly or be removed at any time;
• Are provided “as is” without any promises of performance or availability.

8.2 Changes to the Service

We are constantly improving WorkRunner. We may:

• Add, change, or remove features;
• Modify interfaces or workflows;
• Temporarily or permanently discontinue parts of the Service.

If we make changes that materially reduce the functionality of a paid plan, we’ll try to give you reasonable notice where practicable.

We are a small, bootstrapped service, and while we aim for high reliability, we do not guarantee any particular uptime, response time, or support level.

9. Intellectual Property

9.1 Our Rights

All intellectual property rights in the Service (including software, design, branding, text, graphics, logos, icons, and other content) are owned by or licensed to WorkRunner.

Except for the limited licence granted to you under these Terms, you receive no rights or ownership to the Service or its contents.

9.2 Licence to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business purposes.

You must not:

• Copy, modify, distribute, sell, or lease any part of the Service;
• Remove or alter any copyright, trademark, or other proprietary notices;
• Use our trademarks, logos, or branding without our prior written permission.

10. Feedback

If you provide ideas, suggestions, or feedback about the Service (“Feedback”), you agree that:

• We may use the Feedback freely for any purpose (including improving the Service and creating new features);
• We owe you no compensation for such Feedback;
• We are not obligated to act on any Feedback.

11. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which explains:

• What data we collect
• How we use that data
• How we store and protect it
• Your rights under data protection laws (including the UK GDPR and EU GDPR where applicable)

By using the Service, you agree that we may process your personal data in accordance with the Privacy Policy.

If you are subject to data protection laws that require a data processing agreement (DPA) for business use, please contact us at [support email].

12. Disclaimers

To the maximum extent permitted by law:

• The Service is provided “as is” and “as available”, without any warranties of any kind, whether express or implied.
• We do not warrant that:
• The Service will be uninterrupted, error-free, or secure;
• The Service will meet your specific needs or expectations;
• Any results (e.g. productivity gains, revenue, or personal outcomes) will be achieved.
• We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits any warranty or right that cannot be excluded under applicable law (for example, certain consumer rights in the UK or EU).

13. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any:
• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, goodwill, or business opportunities;
• Losses arising from your use of third-party services.
• Our total aggregate liability for all claims arising out of or relating to the Service or these Terms is limited to the greater of:
• The amount you paid to us for the Service in the three (3) months before the event giving rise to the claim; or
• £100.

Nothing in these Terms shall exclude or limit liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability which cannot be excluded or limited under applicable law.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Where they conflict with mandatory law, those parts will be modified only to the minimum extent necessary.

14. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless WorkRunner and its owner, affiliates, and service providers from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your misuse of the Service;
• Your violation of these Terms; or
• Your violation of any rights of a third party (including privacy, confidentiality, and intellectual property rights).

15. Suspension and Termination

15.1 Your Right to Stop Using the Service

You can stop using the Service at any time. If you have a paid subscription, you may cancel it in accordance with Section 4.

15.2 Our Right to Suspend or Terminate

We may suspend or terminate your access to the Service (in whole or in part) if:

• You materially breach these Terms;
• Your payment is overdue and you do not fix it after reasonable notice;
• We believe your use of the Service may cause harm to us, the Service, or other users;
• We are required to do so by law or regulatory requirements; or
• We decide to discontinue the Service entirely.

Where reasonably possible, we’ll try to give you advance notice (for example, via email or in-app notification), especially if we discontinue the Service or make significant changes.

15.3 Effect of Termination

Upon termination:

• Your right to access and use the Service will end;
• We may delete or anonymise your User Content after a reasonable period, subject to legal obligations to retain certain data;
• Clauses that by their nature should survive termination (including payment obligations, intellectual property, disclaimers, limitations of liability, and governing law) will continue to apply.

We encourage you to export any data you need before closing your account or before termination takes effect.

16. Changes to These Terms

We may update these Terms from time to time, for example to:

• Reflect changes in the Service or our business;
• Comply with new laws or regulations;
• Improve clarity or address new features.

If we make material changes, we’ll try to notify you in advance (e.g. via email or in-app notice) and indicate the “Last updated” date at the top of the Terms.

By continuing to use the Service after the updated Terms become effective, you agree to be bound by them. If you do not agree to the new Terms, you must stop using the Service and cancel any active subscriptions.

17. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the laws of England and Wales, without regard to conflict of law rules.

You and WorkRunner agree that the courts of England and Wales shall have exclusive (or at least non-exclusive) jurisdiction over any dispute arising from or relating to these Terms or the Service.

If you are a consumer in the UK or EU, you may also have the right to bring a claim in the courts of your country of residence under applicable consumer law.

18. Other Important Terms

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and WorkRunner regarding the Service.

No waiver. If we do not enforce a right or provision under these Terms, that does not mean we waive it.

Severability. If any part of these Terms is held invalid or unenforceable, that part will be enforced to the maximum extent possible and the remaining parts will stay in full force and effect.

Assignment. You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, sale of assets, or similar event.

No third-party beneficiaries. These Terms do not create rights for any third parties.

19. Contact

If you have questions about these Terms or the Service, you can contact us at:

WorkRunner.ai
Email: paul@workrunner.ai
Website: https://workrunner.ai